Sales Leader (Non-life Insurance)

Position Type: Asst. Manager

Employment Type: Full-Time

Work Setup: On-site

Locations:  Cagayan De Oro

Industry: Insurance

Salary Range: Php 60,000

About the Job:

As a Sales Leader, you will oversee the efficient operation of our client's branch office, playing a crucial role in managing daily activities, ensuring customer satisfaction, and meeting business objectives.

Company Profile:

Our client is leading insurance provider in the Philippines, offering affordable and comprehensive auto, health and travel insurance solutions for Filipinos.

Join our client team and unlock a range of enticing benefits, including:

• Competitive Base Salary
• 14th Month Pay
• HMO with 2 Free Dependents
• Medical Allowance/Reimbursement
• Performance Bonus
• Christmas Cash Gift
• 15 SL and VL
• Leave Conversion

Required Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• At least 5 years of background or experience in insurance.
• At least 3 years of experience in people management or leadership role.
• Strong understanding of the insurance industry, including its products and services.
• Knowledge of relevant regulations and compliance requirements.
• Proficiency in financial analysis and budget management.
• Excellent leadership, communication, and interpersonal skills.
• Customer-focused mindset with a commitment to delivering exceptional service.

Preferred Qualifications:

• Proven experience in managing branch operations or a related setting is a huge advantage.
• Master's degree in Business Administration, Management, or a related field.

Scope & Responsibilities:

Branch Operations Management

• Supervise and manage all branch activities to ensure smooth operations.
• Develop and implement operational policies and procedures.
• Monitor and evaluate branch performance against established targets and take corrective actions when necessary.
• Ensure compliance with company policies, industry regulations, and legal requirements.

Team Leadership

• Recruit, train, and develop a high-performing branch team.
• Provide guidance, coaching, and support to staff members.
• Foster a positive work environment that encourages teamwork, collaboration, and employee growth.
• Conduct regular performance evaluations and goal setting for team members.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential intermediaries and customers.
• Address customer inquiries, complaints, and concerns in a timely and effective manner.
• Identify opportunities to enhance customer satisfaction and loyalty.
• Monitor customer feedback and implement improvements as needed.

Sales and Business Development

• Develop and execute strategies to achieve branch sales targets and revenue goals in all sales channels (Bancassurance, Agency, Brokers, and Other Distribution Channels).
• Recruit productive agents.
• Identify market trends, customer needs, and competitive intelligence to drive business growth.
• Work closely with the sales team to identify new business opportunities and expand the customer base.
• Develop and maintain partnerships with key clients and stakeholders.

Financial Management

• Prepare and manage the branch budget, ensuring cost-effectiveness and profitability.
• Monitor financial performance, analyze variances, and take corrective actions as necessary.
• Ensure accurate financial reporting and compliance with accounting standards.

Risk Management

• Identify and mitigate risks related to branch operations, compliance, and security.
• Implement and enforce security protocols and safety measures.
• Report incidents and maintain incident response procedures.

About Likha Careers:

Likha is a traditional Tagalog (Filipino) word that means ‘to create’ or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.

Let’s create your career together!